Communications Technician , Network Maintenance - DOT

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Responsible for performing routine plant maintenance, troubleshooting calls, surveys, locates, outage repair, track and repair Cumulative Leakage Index (CLI), power supply maintenance and construction maintenance in accordance with Company procedures and practices. Will be called upon to troubleshoot and resolve service failures related but not limited to Company services such as Video (analog and digital, ) Comcast Digital Voice (CDV, ) and Comcast High Speed Data (CHSI) inclusive of Home Networking and Home Plug.

Schedule, Location & On-Call Expectations

Location:

405 Kiroli Rd, West Monroe, LA Schedule may vary based on business needs, network events, and customer-impacting outages. On-Call Rotation:
Must be available to respond to emergencies, service interruptions, severe weather events, and other network-impacting situations as needed.

______________________________________ Required Skills & Experience Safety Awareness Works safely in aerial, underground, roadside, and customer-facing environments while following OSHA, NEC, NESC, DOT, and Company safety standards. Network Maintenance Performs preventative and corrective maintenance on HFC and fiber networks, including power supplies, amplifiers, coaxial cable, and optical equipment. Troubleshooting Diagnoses and resolves network impairments using test equipment, optical diagnostics, leakage detection tools, and software-based applications.

Fiber & Coaxial Technologies Understands fiber optic and coaxial network architecture and can isolate, repair, and restore signal integrity across the network. Preventative Maintenance Identifies potential network issues before service is impacted through inspections, testing, and proactive maintenance activities. Aerial & Underground Construction Performs plant repair and maintenance activities involving aerial and underground cable, network equipment, and supporting infrastructure. Customer Service Communicate professionally with customers and internal partners while resolving outages, service interruptions, and network issues.

Ladder & Aerial Lift Operations Safely climbs ladders, operates aerial lifts up to 34 feet, and performs work at elevated heights in various weather conditions. Driving & Field Operations Maintains a valid driver's license and safely operates Company vehicles while traveling throughout the service area.

• Possess ability to troubleshoot on analog and digital optics to support connectivity to the node, remote OLT/vBNG, or OLT, and channelized and non-channelized optical signals. Troubleshooting efforts may include the use of software and application-based tools.
• Able to isolate and resolve fiber optic signal impairments for Hybrid Fiber Coax (HFC) and Ethernet Passive Optical Network (EPON) networks. Performs inspections of fiber optic equipment during the course of troubleshooting such as connectors, patch panels, optical splitters, attenuators, etc.
• Performs construction maintenance duties such as: splices aerial/underground coaxial cable and equipment to restore cable plant to system specification; splices and activates new coaxial plant as required; repairs and/or replace damaged aerial/underground plant; and inspects, repairs and/or replaces power supplies as necessary.
• Responds to damage scenarios and initiates fixes and/or communicates and arranges appropriate fix agents through collaboration with other departments such as Construction, Head End, Operations, and others to resolve complex network issues.
• Performs CLI ride-out and track and repair leakage, as necessary.
• Possesses knowledge of the National Electrical Code (NEC,) the National Electrical Safety Code (NESC,) the Occupational Safety and Health Act (OSHA,) Federal Communications Commission (FCC,) Environmental…