Bilingual Billing and Reception Coordinator

West New York, NJ | Full-Time | In-Person | $20–$25/hour, commensurate with experience

Dumé Law Group is a growing immigration law firm in West New York, New Jersey, representing individuals and families in complex immigration matters. We are committed to strong legal work, client advocacy, professionalism, and providing an excellent client experience.

Dumé Law Group is seeking a Bilingual Billing Coordinator / Receptionist to join our team in a hands-on role supporting both the firm and billing operations and front-office functions.

The ideal candidate is fluent in English and Spanish, highly organized, detail-oriented, and comfortable working directly with clients. This position requires someone who can manage billing and payment-related responsibilities while also providing professional and welcoming service to clients and visitors.

The successful candidate will be able to adapt quickly, multitask effectively, and maintain accuracy in a fast-paced, high-volume work environment.

• Develop and maintain client contracts and retainers.
• Prepare, review, and manage client invoices and billing reports.
• Maintain accurate records of client payments, balances, invoices, and adjustments.
• Identify and resolve billing discrepancies and errors.
• Process payments, refunds, credits, and other billing adjustments through Lawmatics, Law Pay, and cash.
• Lead follow-up with clients regarding past-due, missing, unbilled, and outstanding payments.
• Communicate professionally with clients regarding balances, payment arrangements, invoices, and payment-related questions.
• Perform billing-related administrative and data-entry tasks.

• Answer and direct incoming calls in English and Spanish as needed.
• Greet clients and visitors and provide professional, welcoming service.
• Schedule and confirm appointments and assist with maintaining the office calendar.
• Relay client messages and coordinate with attorneys and paralegals.
• Provide general administrative and clerical support based on the needs of the office.

• Fluency in English and Spanish.
• Strong organizational, communication, and attention-to-detail skills.
• Comfortable handling billing, invoices, payments, and sensitive financial information.
• Strong computer and data-entry skills with the ability to manage multiple priorities.
• Professional, reliable, and client-focused.
• Ability to work full-time and in person in West New York, NJ.

• Experience in billing, accounts receivable, payment processing, or collections.
• Experience with Lawmatics, Law Pay, or similar billing/payment platforms.
• Experience in a law firm, professional services, or client-facing office.
• Experience with invoices, payment follow-up, refunds, or billing adjustments.
• Health insurance
• 401(k)
• Paid time off

At Dumé Law Group, we value qualified individuals and are committed to hiring and developing talent based on their skills, experience, and qualifications, regardless of gender, race, religion, national origin, age, disability, or other legally protected characteristics.

We are committed to creating a workplace where every employee feels respected, supported, and valued, with the opportunity and resources to succeed. We believe that fostering this environment allows our team to do their best work and, in turn, enables us to provide the strongest possible service to our clients.