Physical Security Application Engineer (Genetec expert

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Physical Security Application Engineer (Genetec expert)

Location:

New York, New Jersey or Pittsburgh

Salary:
Competitive

Contract:

Permanent

Hours:

Full Time

We are seeking an experienced security application engineer to play a pivotal role within a global client team. You will oversee and drive the successful mobilisation and delivery of access control and CCTV projects across the client's portfolio. This position will involve supporting enterprise-level application implementations, managing migrations from legacy systems, and providing expert troubleshooting. The ideal candidate must excel in multitasking and thrive in a fast-paced, dynamic environment.

This is an on-site role, based in a client office in NY, NJ or PGH requiring five days per week on-site presence. Occasional travel, may be necessary.

• Act as the subject matter expert (SME) for the Genetec system
• Supporting enterprise level application implementations, including programming, testing and commissioning, and project completion activities
• Supervise and oversee documentation for the commissioning process and ensure final sign-off
• Manage and maintain the commissioning folders for each project, ensuring accuracy and completeness
• Monitor technical bulletins and liaise with the technical support functions to manage any known issues that could affect the specific product lines and provide management with advice on recommended mitigations.
• Responsible for ensuring that system projects are completed, from requirements gathering, and system/solutions design, through to deployment within agreed deadlines, within budget, and any potential issues escalated in line with internal policy while maintaining the client’s best interests.
• Act as the main point of escalation technically and operationally.
• Work collaboratively in a multidisciplinary global team.
• Prepare and deliver accurate weekly reports covering incidents, downtime, and business impact across all platforms, in alignment with the client lead requirements.
• Provide communications within the group and actively participate in meetings.
• Continually ensure that practices, policies, strategy, and services represent the client's and the Company's best interests.

• Experienced and certified in Genetec Security Center including Synergis and Omicast
• Experienced and certified in Software House applications in beneficial
• A high level of proficiency and expertise relevant to the design, deployment, and management of integrated enterprise physical and technical security systems. This will include a comprehensive understanding of ICT Infrastructure, hosting arrangement, and networks.
• Proven record of working on successful physical security system implementations/migrations, capable of delivering quality solutions and outcomes within complex and time-sensitive environments.
• Highly proficient in the use of Microsoft Office suite including Planner, Word, Excel, and PowerPoint.
• The ability to identify and meet project deadlines and deliverables.
• Excellent written and verbal communication skills with both internal and external parties.

NB:
The successful candidate will be required to pass our security screening procedures and those required by our client(s) if necessary