Coordinator of Quality Assurance

Location and Compensation

• 59 Main Street, Ste 310, West Orange, NJ 07052, United States
• Base Pay $50,000.00 - $50,000.00 / Year

• Email careers

The Coordinator of Quality Assurance is responsible for (but not limited to):

• Completing regularly scheduled audits of all departments within operations, assuring that the departments are adhering to company, DDD and CARF standards
• On-site review and audit of facilities of all program locations
• Coordinating and facilitating regularly scheduled team meetings
• Coordinating intake meetings
• Completing monthly reports
• Managing and maintaining policies and procedures
• Completing phone check-ins with clients/families when needed
• Quarterly Phone Check-Ins
• Identifying any problem areas/areas of concern with service delivery
• Completing all internal investigations for any client-related incidents
• Administrative Work
• Managing multiple email accounts
• Creating, updating and maintaining multiple spreadsheets

• Exceptional time management skills
• Must be able to communicate effectively
• Must be able to pay attention to detail
• Be proficient with technology and computer applications (writing emails, scanning, Microsoft Word, Excel, Google Drive, Google Calendar, etc.)
• Must be media literate and comfortable learning unfamiliar web applications and systems
• Must be able to write grammatically correct sentences
• At least 1 year of experience completing administrative tasks on a professional level.
• High School Diploma

• Experience with compliance or quality assurance

This is a salaried, in-office position that requires occasional local travel.