Concierge Part Time Weekends

Benefits:

• Bonus based on performance
• Paid time off

Provides exceptional customer service. Meets and greets residents; checks guests and service
providers in/out. Able to understand and react to emergency response and access control
procedures; monitors and operates electronic security control systems; and accurately
maintains daily logs, records and forms. Assists with general concierge services and performs
administrative clerical, Word and Excel document work. Walks the building premises as directed
for monitoring purposes.

• Responds to emergency situations in a timely and efficient manner
• Monitors and controls access to the building
• Maintains daily log, records and forms
• Resolves and follows-up on all complaints/issues, escalating to supervisor if necessary
• Provides general concierge services as well as administrative clerical work when needed
• Helps maintain a safe and secure environment throughout the building/property(s)
• Walks the building premises as directed for monitoring purposes
• Have the ability to understand and complete all required forms
• May be assigned other duties by the General manager and/or Resident Services
  Supervisor or Concierge

• Practice and adhere to Crown View Manor standards.
• Conduct business at all times with the highest standards of personal, professional and
  ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet
  schedules. Notify supervision of unusual equipment or operating problems and the need
  for additional material and supplies