Reservation Manager

U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is results‑oriented, and wants to work in a fast‑paced environment where each day is different and dynamic. If this sounds like you, consider joining U-Haul as a Reservation Manager Agent! Under the direction of the Traffic Control Manager, your primary focus will be supporting customers, field team members, and U‑Haul dealerships through reservation placement and distribution of equipment.

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & prescription plans (if eligible)
• Paid holidays, vacation, and sick days (if eligible)
• Life insurance
• Met Law Legal program
• Met Life auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• Dental and vision plans
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24‑hour physician available for kids
• Business travel insurance
• You Matter EAP
• Life Lock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey’s Smart Dollar Program

• Assist with calls from and to customers.
• Help support field team members and U‑Haul dealerships with equipment and reservation management and placement, directing incoming customers’ equipment to areas based on demand and productivity status to help balance regional market inventory levels.
• Review reports that aid in effective placement of equipment, customer reservations, and contracts to create equipment availability and accuracy.
• Assist with the Company’s U‑Box portable storage product.

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word, and email.
• Proficiency in customer service, time management, and multitasking.

Pay Range is: $16.5 - $18.5 hourly

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on request for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis.