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Guest Service Agent | Front Desk & Guest Experience
Job in
West Orange, Essex County, New Jersey, 07052, USA
Listed on 2026-08-09
Listing for:
HHM Hospitality
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
HHM Hotels in West Orange, NJ is seeking a Guest Service Agent to greet, register, and assist guests, handling reservations and payments using the PMS system. The role emphasizes high standards of service, brand alignment, and safety protocols.
Candidates should have a high school diploma or equivalent and prior customer service experience. Familiarity with PMS systems is preferred, with opportunities for growth from Front Desk to management track within the front office.
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