Supervisor, EBIS

Req #:

Category: Information Technology and Systems / Clinical Informatics

Status: Full-Time

Shift: Day

Facility: RWJBarnabas Health Corporate Services

Department: IT&S Ent. Business Info Sys

Pay Range: $ - $ per year

Location: 95 Old Short Hills Road, West Orange, NJ 07052

Job Title: Supervisor, EBIS

Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered will depend on several factors, including the candidate's educational background, skills and professional experience.

The primary role of Supervisor – Administrator of Enterprise Business Info systems is to oversee system administrators and technical resources who are responsible for the implementation of new interfaces, solutions, product upgrades, production support and upgrades or new releases for systems such as People Soft Financials/Supply Chain, HR/Payroll applications and other enterprise business applications.

• Must have 10 or more years of experience leading or managing projects related to system maintenance, security patch updates, upgrades.
• Must have 5 or more years of experience as a supervisor or manager of related IT resources.
• Must have 10 or more years of experience collaborating with external and internal stakeholders and supervising their work.
• Must have a solid understanding of system architecture related to databases, cloud applications hosted on OCI, Google Cloud or AWS.
• Must have a proven record of meeting or exceeding stakeholder expectations, orchestrating disaster recovery planning and maintaining SLAs.
• Must have a good record as a self‑motivated individual with excellent communication and interpersonal skills.
• Assists in planning and design of the creation and retirement of application platforms and performs routine monitoring against all web & Application server and report manager components.
• Must be able to accept customer needs to reprioritize projects or tasks.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Experience in the health care industry is very helpful.
• Will be required to travel to different affiliates within the health care system as needed.

• Bachelor’s degree in IT, Accounting, Finance or Business Administration is preferred but not required.
• Any certifications related to system administrator, architect or related cloud will be helpful.

• Assists in performance and tuning efforts; coordinates hardware and software related efforts with the IT&S infrastructure team.
• Ability to assess and support annual audit requirements.
• Hold excellent analytical, communications and interpersonal skills.
• Maintains development and testing standards.
• Provides backup support functions as security administrator.
• Provides support to development team by debugging production critical problems.
• Utilizes principles of continuous quality improvement in all work situations to assess, measure and improve organizational and department functions.
• Demonstrates skills in assessment, coaching, mentoring and onboarding of new employees.
• Maintains good customer satisfaction surveys from end users.
• Supports and delivers projects on time & on budget.
• Oversees all user requests in the incident tracking system and maintains it as a knowledge base system & prioritizes and provides root‑cause analysis and proactively finds resolutions.
• Manages projects, writes specifications, develops project plans, runs project meetings, writes status reports and provides timelines.
• Informs management of project status, problems and projections, while completing assigned tasks in a timely manner and in accordance with the project plan.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon and more

Equal Opportunity Employer