Field Service Technician

Job Details

• Req #:
• Category: Facilities, Engineering, and Plant Operations
• Status: Full-Time
• Shift: Day
• Facility: RWJBarnabas Health Corporate Services
• Department: Bed Maintenance
• Pay Range: $21.69 - $30.64 per hour
• Location: 95 Old Short Hills Road, West Orange, NJ 07052
• Job Title: Technician
• Department Name: Bed Maintenance
• Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate’s educational background, skills and professional experience.

The Field Service Technician reports to assigned work locations as required to meet organizational needs. The Field Service Technician uses electronic test equipment to diagnose and service patient care beds, ensuring all patient care beds meet manufacturer specifications and are safe for use.

Required:

• High School Diploma/GED
• Knowledge of electronics/electromechanical devices
• Experience with Machine Repair, Appliance Repair, Medical Device Repair
• Knowledge of Microsoft Office and other computer applications

Preferred:

• Previous experience in a hospital environment
• Patient Care Bed OEM Certification preferred
• Direct repair of hospital beds and stretchers preferred

• Valid Driver’s license

• Full-Time, 37.5 hours per week
• Hours will fall between Monday-Friday, 8am-4:30pm

• Completes monthly assigned tasks within the specified timeframe prioritizing inspections of high need over low need beds.
• Assist Manager in maintaining and fulfilling the department/organizational regulatory requirements and goals.
• Complies with system, hospital and departmental policies and procedures and objectives.
• Conducts preventive maintenance inspections appropriate to level of job competence using appropriate productivity & quality measures.
• Demonstrates the need to have current service and operator manuals on hand for proper servicing of all types of patient care beds in the Health System’s inventory.
• Demonstrates the need to maintain an adequate level of parts on hand as applicable, to assist in keeping downtime to an absolute minimum.
• Effectively responds to service requests, competently troubleshoots & repairs patient care beds appropriate to job proficiency level using established productivity & quality measures, demonstrating go set.
• Inspects new devices & equipment with competence appropriate to job proficiency level. This includes judgment on safety, compliance with codes, standards & ability to learn about the function/perform comprehension.
• Recognizes unsafe conditions & notifies appropriate management team members to correct them.
• Reports witnessed violations that put patients, staff, department or facility in jeopardy to appropriate management personnel.
• Secures all required device information for biomedical equipment database.
• Timely and accurately documents all service requests and repairs in the equipment database.
• Upon assignment, assist Manager with responding to/correcting medical equipment recalls/device alerts from manufacturers and/or F.D.A.
• Works collaboratively with senior technical staff to creates & enter PM procedures following manufacturer guidelines.
• Other duties as assigned.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!