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Office Coordinator

Job in West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for: Smallfishbigfish
Full Time position
Listed on 2026-05-30
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management, Admin Assistant
Salary/Wage Range or Industry Benchmark: 35000 - 50000 USD Yearly USD 35000.00 50000.00 YEAR
Job Description & How to Apply Below

Benefits:

  • 401(k) matching
  • Employee discounts
  • Paid time off
  • Training & development
Why Join Us
  • Fun, energetic, team-focused environment
  • Opportunity for growth into leadership roles
  • Make a meaningful impact through water safety and youth development
  • Supportive and mission-driven company culture
Job Summary

Small Fish Big Fish Swim School and Sweet Peas Educational Gymnastics are seeking a professional, energetic, and highly organized Office Coordinator to lead front desk operations.

This role is ideal for someone who thrives in a fast-paced, customer-focused environment and genuinely cares about delivering an exceptional experience for families.

Key Responsibilities
  • Manage daily front desk operations and ensure excellent customer service
  • Respond to all client calls, texts, and inquiries within 24 hours
  • Oversee class scheduling, makeups, and enrollment support
  • Track and support weekly student enrollment goals
  • Monitor attendance, phone logs, and prepare daily executive summary reports
  • Ensure accuracy of scheduling changes and front desk entries
  • Review and verify monthly billing prior to processing
  • Maintain return call logs and follow-up systems
  • Manage boutique inventory and reorder supplies as needed
  • Run daily, weekly, monthly, and annual reports
  • Support marketing initiatives and ensure promotional materials are displayed
  • Assist with basic HR functions and administrative duties
  • Maintain front desk procedures, scripts, and accountability standards
  • Monitor outstanding accounts and follow up as needed
Qualifications
  • 1–3 years of administrative, front desk, or customer service, managment experience preferred
  • Strong organizational and multitasking skills
  • Excellent communication skills (phone, text, and in-person)
  • High attention to detail and accuracy
  • Positive, energetic, and professional demeanor
  • Ability to take initiative and work independently
  • Comfortable with computer systems and learning new software
  • Experience in scheduling, customer service, or office coordination preferred

If you are a motivated, detail-oriented, and people-focused professional
, we’d love to meet you.

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