Warranty Administrator

Service Booker/Warranty Administrator If you have Service Warranty experience and want to further that career, Jaguar Palm Beach is looking for a Warranty Administrator to join our family! As a part of Myers Auto Group, Jaguar Palm Beach’s vision is to redefine the automotive experience one relationship at a time. We are looking for career-minded, highly motivated individuals to join our team.

We provide training, a performance-based pay package, comprehensive benefits (medical, dental, vision, life and short-term disability, PTO, 401(k) with company match, associate discounts and more) and the opportunity to excel in a supportive environment.

Position Overview:

The Service Booker/Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.

Service Booker/Warranty Administrator Responsibilities:

Understand warranty coding and coverages.

Process and submit all warranty claims and repair orders to the manufacturer promptly and accurately while adhering to warranty policy and audit guidelines.

Assist Service Advisors with warranty questions.

Reconcile warranty schedules.

Fast and accurate data entry/ typing skills, CDK software.

Ability to possibly sit for extended periods of time.

Follow all established company, department and safety policies and procedures.

Acceptable attendance is mandatory.

Must be able to work all required hours, including extended hours for events, when necessary.

Perform other tasks as assigned by Manager or Department Head.

Must be able to perform all essential functions and work within physical demands and work environment, with or without reasonable accommodation.

Process warranty claims and ensure accurate and timely submission.

Prepare, submit, and follow up on warranty claims.

Obtain brand specific product knowledge and present the knowledge in a manner that reflects pride in the product.

Work closely with other departments to provide a cohesive customer experience.

Service Booker/Warranty Administrator

Qualifications:

Dealership experience required.

CDK/DMS experience preferred.

Professional personal appearance.

Excellent oral and written communication abilities

Detail oriented with great organizational skills.

The ability to work under pressure and prioritize.

Strong communication skills.

Strong computer skills.

Attention to detail.

Schedule:

Monday to Friday Weekends as needed.

Supplemental pay types:

Salary and Commission pay.

Education:

High school or equivalent (Required)

Experience:

Service Booker/Warranty Administrator: 1 year (Required)
Automotive dealership parts and/or service department: 2 years (Required)
DFWP/EOE
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