Ops Adminstrative Assistant

Position

Administrative Assistant – Intake & Eligibility Administrator
Position Number:
Open Competitive Opportunity
Salary: $15.00 Hourly

Requisition No: 876533
Agency:
Agency for Persons with Disabilities

Location:

West Palm Beach, FL

This administrative position supports the Regional Operations Manager (or Regional Program Administrator) in the operation of the Region. The employee provides administrative support, researches and gathers data, prepares draft reports and correspondence, recommends and implements operational administrative systems, and interprets policy to provide guidance and assistance to further the achievement of the Region’s goals.

• Answer phone calls and direct callers to appropriate personnel, schedule appointments, and prepare and distribute incoming and outgoing mail and packages.
• Receive, input, and track all Community Activities Plans and resources; assist in preparations for outreach and community events.
• Work closely with other administrative staff and support colleagues as needed.
• Handle sensitive information with discretion, maintaining confidentiality and security in compliance with privacy policies and regulations.
• Ensure deadlines are met and adapt to changing priorities.
• Prepare meeting agendas and take meeting minutes.
• Draft and edit letters, reports, and other documents.
• Maintain physical and digital filing systems.
• Operate and maintain office equipment, including printers, copiers, and fax machines.
• Assist with all emergency preparedness and recovery efforts as required.
• Perform other duties as directed.

• High School Diploma or equivalent.
• Proficiency in using databases, electronic files, and Microsoft Office Programs.
• Experience providing excellent customer service.
• Background investigation, including fingerprinting, required.

• Effective communication and exceptional customer service skills.
• Proficiency in Microsoft Office Programs, including Outlook, Word, and Excel.

• State Group Insurance coverage options (health, life, dental, vision, and supplemental insurance).
• Retirement plan options (see ).

Pursuant to Florida Law, 110.211

F. S., the State of Florida is an EEO employer.