Branch Administrator

Branch Administrator

Dobbs Equipment is seeking a Branch Administrator. This position performs a full range of administrative and sales support duties for a Dobbs Equipment dealership location. This is a full time, in office, non-exempt position.

Essential Functions and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. (Other duties may be assigned)

• Enter payroll hours for service team daily, process payroll for branch weekly.

• Provides administrative support to all branch departments including parts, sales, and service.

• Handles incoming and outgoing phone calls and email correspondence through the branch.

• Assists walk-in customers by learning basic qualifying questions for rentals/demos/sales to generate business.

• Coordinate with local vendors such as plumbing, A/C, and landscaping to ensure services are properly completed.

• Ensures the store presents a good image to customers and staff including stocking goods such as literature displays, coffee pods, printer paper, ink, organization of storage closet, and other office items.

• Take lead on branch and region events, customer appreciation events and such.

• Deposit cash daily and manage petty cash.

• Issue purchase orders and approve invoices when necessary.

• Work with DHQ to open customers in-house and Power Plan accounts.

• Reconcile credit card statement for P-Card.

• Set up new vendor account with DHQ when needed.

• Check requests.

• Create customer invoices including Ad-hoc invoices when needed.

• Assists Salesman & General Manager in collecting on aged accounts.

• Work closely with Credit and Payments and customer to keep accounts