Medical Front Desk Specialist

Medical Front Desk Specialist

We are looking for a Medical Front Desk Specialist to support daily front office operations for a cosmetics surgeon in West Palm Beach, Florida. This temp to perm Contract position is ideal for someone who provides a welcoming patient experience while keeping scheduling, registration, and administrative workflows organized and accurate. The role requires strong communication, attention to detail, and the ability to manage a busy reception area effectively.

Responsibilities:

• Welcome patients and visitors, provide front-desk support, and maintain a courteous and attentive reception experience.

• Coordinate appointment calendars, confirm visit details, and assist patients with scheduling, rescheduling, and cancellations.

• Complete patient check-in activities by verifying demographic information, updating records, and collecting required documentation.

• Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate clinical or administrative staff.

• Maintain accurate front office records and support day-to-day administrative tasks that keep patient flow running smoothly.

• Communicate clearly with patients regarding office procedures, appointment timing, and basic registration requirements.

• Assist with operational updates or workflow changes, including front-desk process adjustments, as needed by the practice.