Sales Administration Analyst - CCA

The Sales Administration Analyst for our CCA (Caribbean Central America) Organization plans and implements projects that support the sales organization.

Assists Sales Organization in providing technical and administrative product information.

Works with market research team to ensure market analysis data is used for quoting customer prices.

Prepares the distribution of accounts to the Sales Representatives and updates the automated tracking system, such as CRM.

Coordinates with Sales Representatives to provide sales documentation and satisfy customer requirements.

"Let's Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all."

Candidates from Guatemala, EL Salvador, Honduras are encouraged to apply.

• Coordinate supply chain between TD SYNNEX, a national consumer electronics distributor, and its customers, which consists of both traditional, online retailers, Account Managers and Sales Reps.
• Responsible for the post sales processing of orders, including order entry, inventory, tracking, and customer service.
• Works daily with Sales Rep on item set‑ups, item cross references, product allocations and pricing.
• Manage Customer Order Management Portals.
• Work with Product Managers to secure inventory, fill backorders, request merchandise transfers (MT's) and manage EOL sku's consumption.
• Works with VCM's to manage SPA/SCM, including requests for funding changes, date changes and quantity budget changes.
• Works daily with warehouses to coordinate shipments, specifically customers and 3rd party carrier pickups.
• Performs other additional duties as assigned.

• High School Diploma required.
• 1+ years of work experience in an administration role.
• Proficient in English (level B2 or higher) required.
• Microsoft Office knowledge.
• Works on small to mid‑size accounts of moderate complexity.
• Works with some supervision.
• Performs and perfects sales and service tasks and procedures under self‑direction.
• Builds relationships directly with customers to broaden the customer base and increase sales.
• Business communication skills, including but not limited to verbal and written communication.
• Organized, detail‑oriented and able to multi‑task.

• 1+ years' commercial/sales experience desired.
• College degree in BA preferred.
• Certifications in CRM, Salesforce desired.

• Professional environment (Remote).
• Occasional non‑standard work hours or overtime as business requires.
• Represents the company to the customer and the customer to the company in all sales‑oriented activities.

• Elective Benefits
  :
  Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career
  :
  Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses.
• Elevate Your Personal Well‑Being
  :
  Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion
  :
  It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization
  :
  Network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community
  :
  Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Key

Skills:

Business Administration, Business Communications, Business‑to‑Business (B2B) Integration, Customer Relationship Management (CRM), Customer Service, Data Entry, English Language, Market Analysis, Marketing Analysis, Microsoft Office, Order Processing, Pricing Management, Sales, Salesforce (Software), Supply Chain Coordination.

At TD SYNNEX, our values guide everything we do:
Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our…