Franchise Conversion Specialist

Job Description

As a Franchise Conversion Specialist, you will be responsible for guiding independent business owners through the entire process of converting their existing operations into a franchise brand. You will serve as the primary contact ensuring support, resources, training and guidance are met to brand standards with a successful franchise launch. The Franchise Conversion Specialist directly contributes to franchise growth, brand consistency, and long-term franchisee success.

• Serve as the main liaison for independent business owners from initial inquiry through conversion completion.
• Create and manage individualized conversion plans, timelines, and goals.
• Coordinate with internal teams (legal, operations, marketing, training, IT) to ensure adherence to corporate standards.
• Build strong, trust‑based relationships with potential franchisees.
• Provide clear communication regarding requirements, expectations, and next steps.
• Troubleshoot challenges and escalate issues appropriately to ensure a positive franchisee experience.
• Guide businesses through adopting brand standards, systems, technology platforms, and operational procedures.
• Support franchisees in understanding product offerings, pricing models, branding guidelines, and compliance expectations.
• Conduct site visits or virtual assessments to verify operational readiness.
• Deliver or coordinate training sessions to support franchisees in transitioning their business operations.
• Ensure franchisees are equipped with the knowledge and resources needed to operate successfully under the brand.
• Assist with the completion of required documentation, including application forms, agreements, and compliance checklists.
• Ensure all conversion activities meet legal, regulatory, and brand‑specific requirements.
• Maintain accurate records of all interactions and progress in CRM tools.
• Track conversion metrics and provide regular summaries to leadership.
• Identify trends or constraints in the conversion process and recommend improvements.
• Contribute insights to support ongoing refinement of franchise development strategies.

Qualifications:

• Bachelor's degree (B.
  
  A., B.B.A., or B.S.) in Business, Marketing, Operations; or three years experience in franchise sales, business consulting or conversions
• Strong experience with a CRM system
• Ability to achieve goals and exceed expectations under pressure
• Eligible driver’s license and valid automobile insurance
• Proficient computer skills including MS Office products
• Schedule flexibility and willingness to travel up to 50%
• Must be able to maintain a credit card with an available credit limit to cover expenses
• Experience with small business owners in the (business market, signage or promotional products industry) or franchise systems

Additional Information

• Competitive compensation
• Comprehensive training to hone your skills at our headquarters
• Travel opportunities
• Gym amenities
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid holidays
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

Join us at United Franchise Group – a global leader for entrepreneurs! Apply now! All your information will be kept confidential according to EEO guidelines.