Entry-Level Operations Manager

Are you an ambitious Team Member who is eager to hit the ground running and ready to grow?

Starting at $18/hour
, while you’ll start with the fundamentals, this role is designed as a launching pad. We are looking for someone who wants to develop their skills, take on increasing responsibility over time, and step into a larger role within our team.

At Chick-fil-A West Palm Beach, we are searching for a high-energy, servant-hearted Manager to lead our high-volume operations. As the driver of speed, accuracy, and throughput, this role serves as a key assist to our Leadership Team.

We promise to invest in our team through our T.H.R.I.V.E. framework:

• T – Time Off: Enjoy guaranteed work-life balance (Always closed on Sundays!) along with paid time off opportunities.
• H – Health: Access to comprehensive healthcare benefits options to support your well-being.
• R – Reviews: Regular performance reviews, intentional coaching, and constructive feedback to help you grow.
• I – Investment: Paid leadership development programs, scholarship opportunities, and paths toward Director roles or Operator pipeline programs.
• V – Volunteer: Opportunities to engage with and give back to our local community.
• E – Earnings: Competitive compensation packages, potential for performance-based bonus opportunities, and free meals on shift.
• Capacity:
  How well you lead through complexity, pressure, and growth
• Character:
  Who you are when no one is watching
• Drive:
  Actively pursues growth, takes initiative and owns their development

As a Manager, you are the operational engine behind our fastest-moving team. You will coach Team Members and Shift Leaders on operational imperatives and build systems to elevate customer experience.

• Speed & Accuracy:
  Manage speed-of-service to maintain drive-thru times while maximizing transactions per hour.
• Master Core Execution:
  Ensure all Team Members consistently execute our "Winning Hearts Everyday" Strategy
• Deliver 2nd Mile Service:
  Train and hold Team Members accountable to creating a Welcoming Environment that follow Operational Requirements.
• Eliminate Bottlenecks:
  Facilitate proactive problem-solving to resolve Front of House or Back of House bottlenecks and execute a quarterly 60-Day Plan.

* Specifics will vary based on if this role is Front of House or Back of House focused.