Resource Manager

Who We Are

At Health Haven and Health Synergy Clinical Research, we are building a modern and integrated model of psychiatric care that combines high-quality outpatient treatment, interventional psychiatry, and industry-sponsored pharmaceutical clinical research.

At Health Haven and Health Synergy Clinical Research, we are building a modern and integrated model of psychiatric care that combines high-quality outpatient treatment, interventional psychiatry, and industry-sponsored pharmaceutical clinical research. Our mission is to provide compassionate, evidence-based mental health care while helping advance the future of psychiatric treatment through ethical clinical research and innovative therapeutic approaches. With continued expansion across Florida, our organization offers physicians the opportunity to grow within a collaborative, high-performing environment focused on clinical excellence, innovation, operational efficiency, and long-term professional development.

We are committed to creating an environment where physicians can thrive clinically, professionally, and financially while working alongside an experienced multidisciplinary team dedicated to exceptional patient care.

You are an organized, adaptable, and solutions-focused healthcare professional who understands the pace and complexity of a psychiatric practice. You are comfortable managing competing priorities, coordinating people and resources, reviewing operational reports, and identifying opportunities for improvement. You bring strong project management skills, communicate confidently with leadership, and are willing to step into patient-facing responsibilities, including front desk support and injections, when needed.

The Resource Manager serves as a key operational resource for the psychiatric office, ensuring people, workflows, schedules, and operational resources are effectively coordinated to support high-quality patient care and efficient daily operations. This role combines healthcare operations, project management, reporting, problem solving, and hands‑on clinical and administrative support. The Resource Manager works closely with leadership and team members to identify operational needs, implement solutions, monitor performance, and ensure the practice has the resources necessary to operate effectively.

• Administrative and Front Desk Support:
  Provide hands‑on administrative and front desk support when needed, including patient check‑in and check‑out, scheduling, phone communication, documentation, and coordination of patient needs to maintain a positive and efficient patient experience.
• Clinical and Patient Support:
  Support clinical operations as needed within the scope of training, including assisting with patient flow, preparing patients for visits, and administering injections when appropriately trained and authorized to do so.
• Cross‑Functional Coordination:
  Coordinate communication and resources across providers, clinical staff, administrative staff, and leadership to ensure priorities are clearly understood and operational needs are addressed promptly.
• Data Analysis and Reporting:
  Run, review, and interpret operational reports to identify trends, performance gaps, workflow issues, and opportunities for improvement, providing leadership with clear observations and actionable recommendations.
• Leadership Communication:
  Provide leadership with timely updates regarding operational performance, resource needs, challenges, and emerging issues while presenting practical solutions and recommendations rather than simply identifying problems.
• Operational Resource Management:
  Monitor staffing, schedules, supplies, workflows, and other operational resources to ensure the practice is appropriately supported and resources are being utilized efficiently.
• Performance Improvement:
  Identify opportunities to improve efficiency, patient experience, staff productivity, and operational consistency while helping implement and monitor sustainable solutions.
• Project Management:
  Coordinate and support operational projects from planning through completion, including defining priorities, establishing timelines,…