Travel Coordinator

Job Description

As a Travel Coordinator you will play a key role in attending to visitors in this fast‑paced environment. You will be responsible for dealing with inquiries from customers and employees on the phone and face‑to‑face.

• Coordinating Domestic and International travel for employees which includes booking flights, ground transportation, and/or hotels and conveying itineraries to travelers.
• Research optimal travel options while ensuring travel policies are met.
• Assisting travelers with travel changes due to booking issues, full flights, weather delays, or similar travel issues.
• Making sure travelers are aware of any documents needed or immunization requirements for their trip. Assisting with procuring necessary documentation such as passports, visas, or other clearances.
• Coordinating travel for new franchisees attending training school at our corporate headquarters.
• Compiling weekly Travel Reports for Accounting.
• Being responsible for the travel que and understanding how to prioritize bookings.
• Multitasking between booking travel and assisting with events.
• Understanding company business and services.
• Assisting with UFG Social Events and Employee Engagement.
• Welcome on‑site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Answer questions about organization and provide callers with address, directions, and other information.
• Schedule and maintain conference rooms along with their appearance.
• Maintains security by following procedures and monitoring visitor activity.
• Complete special assignments and other clerical duties as needed.
• Prioritizes tasks, meets deadlines, and maintains productivity by efficiently organizing and prioritizing in a fast‑paced environment.

Specific qualifications for this full time, customer service role include:

• High School Diploma or general education degree (GED); or one to five years related experience and/or training; or equivalent combination of education and experience.
• Must be able to identify and resolve problems in a timely manner
• Maintain a high level of confidentiality
• Demonstrate accuracy and thoroughness
• Managing and Maintaining Budgets
• Event Coordinating/Management Experience
• Travel sales expertise or experience using online booking tools or airline reservation systems.
• Excellent working knowledge of Microsoft Office Suite (Outlook, Excel, Word and PowerPoint).
• General administrative experience in an office environment.
• Familiarization with invoicing and financial responsibility.
• Hands‑on experience with travel booking and CRM software.
• Detail‑oriented, able to multitask and highly organized to keep all travel arrangements and social events in order.
• Excellent interpersonal skills
• Self‑starter and ability to show initiative within role.
• Ability to work in a fast‑paced environment and time management

• Competitive compensation
• Comprehensive training to hone your skills at our headquarters
• Travel opportunities
• Gym amenities
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid holidays
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

** Join us at United Franchise Group – a global leader for entrepreneurs!**

** Apply now!**

All your information will be kept confidential according to EEO guidelines.