Customer Service Representative

Position: Customer Service Representative - FT
Customer Service Representative Nozzle Nolen Pest Solutions Do you enjoy helping people, staying organized under pressure, and being the calm, friendly voice customers can count on?

At Nozzle Nolen Pest Solutions, we’ve proudly protected South Florida homes and businesses since 1951. As a third-generation, family-owned company, we believe exceptional customer experiences start with exceptional people.

We’re looking for a highly organized Customer Service Representative who can provide exceptional service while managing calls, schedules, and customer needs with professionalism and care.

Compensation & Schedule $18 per hour

Full-time, onsite position

Monday through Friday: 8:00 AM – 5:00 PMOne Saturday per month: 8:00 AM – 12:00 PMWhy Join Our Team?

Family-oriented culture with a supportive team environment

Paid training and opportunities for career growth

Stable, established company with a strong reputation in South Florida Meaningful work helping protect families and businesses

Competitive benefits including health insurance and paid time offWhat You’ll DoServe as the first point of contact for customers with professionalism, warmth, and confidence

Handle a high volume of inbound and outbound calls while maintaining a calm, polished phone presence

Deliver exceptional customer service by actively listening, resolving concerns, and creating positive customer experiences

Multitask efficiently between calls, scheduling, emails, customer accounts, and internal communication systems

Accurately update customer information, service notes, and account details with strong attention to detail

Coordinate with technicians and internal departments to ensure smooth communication and customer satisfaction

Professionally de-escalate customer concerns and maintain composure in fast-paced or challenging situations

What We’re Looking For Exceptional phone etiquette, tone, and communication skills

Strong multitasking abilities and the ability to stay organized in a fast-paced environment

High attention to detail and accuracyA proactive, team-player mindset with a willingness to jump in wherever needed

Ability to think critically, solve problems, and adapt quickly

Comfortable using computers, Microsoft Office, and learning new software systems

Positive attitude with a genuine passion for helping customers

Qualifications

High School diploma or equivalent required

Minimum of 2 years of customer service experience required, preferably in a high-call-volume or phone-based customer support environment

Physical Requirements Sitting for extended periods while working on a computer and phone system

Ready to Join Us?

If you’re a strong communicator who takes pride in delivering exceptional customer experiences and can thrive while balancing multiple responsibilities, we’d love to hear from you.

Apply today at:

Nozzle Nolen Careers
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