Parking Garage Attendant | Part-Time | Palm County Convention Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Parking Garage Attendant is a part-time, on-call event employee responsible for assisting with the operations of the parking garage and associated lot at the Palm Beach County Convention Center. Parking lot attendants provide accurate information to the general public, address concerns, and commit to superior customer service. This position reports to the Parking Manager.

This role will pay an hourly rate of $15.00.

401(k) savings plan and 401(k) matching.

Position open until July 31, 2026.

• Greet and welcome guests in a friendly and courteous manner.
• Arrive prepared for work based on the event, weather forecast, and department/venue policies.
• Communicate parking information to the public to park cars quickly and efficiently.
• Work in a variety of parking locations and positions.
• Receive payment of parking fees and make proper change.
• Balance cash and unsold parking tickets.
• Answer questions regarding parking procedures and garage regulations.
• Read and understand event notes prior to each event.
• Assist in setting up, breaking down, and altering traffic patterns as needed, including the set-up of A-frame signs, parking cones, and reserved parking signs.
• Direct vehicles to appropriate areas/lots based on pass, permit or status (stage crew, venue guest, etc.).
• Assist patrons with general venue/event information in a positive and friendly manner.
• Monitor garage/lot during events for fill status, vandalism, etc., and immediately contact supervisor as issues arise.
• Identify and problem‑solve parking issues; prevent when possible.
• Provide excellent customer service assistance to internal and external clients.
• May perform other job‑related duties as assigned.

• High school diploma or equivalent preferred.
• Previous cash handling experience preferred.
• Ability to follow both written and oral direction with minimal supervision.
• Must maintain a positive and outgoing attitude; excellent customer service skills.
• Operating knowledge of Overture brand or equivalent equipment.
• Must have the ability to work a flexible schedule, including long hours, nights, weekends, and holidays.
• Must be prepared and willing to work in various climate conditions (rain, snow, hot & cold weather).
• Must have a demonstrated ability to function in a fast‑paced, high‑pressure environment.
• Ability to work both independently and as part of a team.
• Ability to communicate clearly and use a company radio to communicate.
• Comfortable working with the public.
• Strong interpersonal and communications skills.
• Proficient in using Microsoft Office products, with an emphasis on Excel and Word.
• Lift and carry heavy objects as needed.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.