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Homeowner Care Manager — Service Excellence Leader
Job in
West Palm Beach, Palm Beach County, Florida, 33412, USA
Listed on 2026-07-14
Listing for:
PulteGroup Inc.
Full Time
position Listed on 2026-07-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Pulte Group is seeking a Customer Care Manager II in West Palm Beach, FL to lead and coordinate home customer service efforts post-build. You will manage trades, assess issues, and drive resolution with vendors and internal teams to ensure homeowner satisfaction.
The role emphasizes root-cause analysis, process adherence, and strong communication. A background in construction or warranty service, plus solid customer service skills, is preferred.
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