More jobs:
Bilingual Call Center Team Lead
Job in
West Palm Beach, Palm Beach County, Florida, 33401, USA
Listed on 2026-07-16
Listing for:
Penske Automotive
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Support the BDC Manager with daily operations, answering inbound calls, making outbound calls, and responding to AI chats that result in Service appointments;
Generate performance reports;
Assist and mentor BDC Representatives;
Maintain accurate customer records in the reservation system;
Ensure compliance with company policies and training participation
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