Greenway West Palm Kia - Receptionist

Position: Greenway West Palm Beach Kia - Receptionist
Greenway West Palm Beach Kia is seeking a Receptionist for the Sales Department. The Receptionist answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service.

In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers.

The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED.RESPONSIBILTIES:

Greet all customers in a warm, sincere and helpful manner

Answer dealership group phones and directs calls as necessary

Coordinates questions and issues with the appropriate department personnel

Provides administrative assistance as needed

Addresses customer concerns and issues or escalates them as needed

Performs other duties as assigned

QUALIFICATIONS:

Previous customer service or related experience preferred

Highly professional and dependable

High school diploma or GED required

Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress

Excellent telephone skills

Strong organizational and time management skills

Helpful attitude and friendly demeanor

Strong computer and internet skills, including Microsoft Office suite BENEFITS:

Excellent advancement opportunities

Employee Purchase and Service Discounts Team-oriented, professional and fun work environment

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 34 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
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