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Customer Service Lead & Process Improvement Specialist
Job in
West Palm Beach, Palm Beach County, Florida, 33412, USA
Listed on 2026-07-29
Listing for:
Daniels Health
Full Time
position Listed on 2026-07-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Daniels Health is seeking a customer service lead to support the service manager and leadership team by refining processes, improving reporting, and resolving issues. The role involves mentoring colleagues, owning customer issue resolutions, and maintaining accurate documentation across departments.
The ideal candidate will demonstrate initiative, strong communication, and the ability to drive improvements in a fast-paced healthcare environment. Salary ranges reflect market norms for the region.
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