Onboard Experience Lead
Job in
West Palm Beach, Palm Beach County, Florida, 33412, USA
Listed on 2026-08-03
Listing for:
Brightline Trains
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Travel Industry, Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
Brightline Trains in Florida is seeking an Onboard Lead to join the Onboard Service team. You will model exceptional service, support onboard operations, and ensure a safe, elevated experience for our Guests.
This role requires a people-person who can own their zone, learn quickly, and bounce back from setbacks. You will guide Guest services, beverage service, safety compliance, and sales during train journeys, with travel up to 75%.
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