Senior CNC Applications Engineering Manager

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

As a CNC Applications Engineering Manager, you will be responsible for leading and managing the Applications Engineering team while ensuring exceptional customer support throughout the pre-sale and post-sale process. This role will oversee customer-facing engineering activities, turnkey projects, machine demonstrations, technical training, and project execution. The CNC Applications Engineering Manager will serve as a key liaison between customers, sales, service, and engineering teams to ensure projects are delivered on time, within budget, and aligned with customer expectations.

What You Will Contribute:

• Managing, mentoring, and developing the Applications Engineering team to ensure high performance, technical excellence, and continuous improvement

• Overseeing team workload, project assignments, priorities, and timelines to ensure successful completion of customer projects and demonstrations

• Partnering closely with Sales, Service, and Leadership teams to support revenue growth, customer satisfaction, and strategic business objectives

• Managing the pre-sale process including customer visits, opportunity evaluations, machine assessments, application reviews, technical recommendations, and turnkey proposal development

• Leading post-sale activities including project execution, customer onboarding, training coordination, troubleshooting support, and follow-up to ensure customer success

• Overseeing turnkey projects, demonstrations, and other customer-related projects to ensure they are completed on time and within budget

• Serving as a technical expert and customer liaison for CNC machining centers, lathes, grinders, Swiss style lathes, and multi-tasking machines

• Supporting the team in developing and implementing custom demonstrations and customer training programs for the safe set up and operation of machine tools

• Reviewing and approving cost estimates, engineering reports, technical documentation, and project proposals

• Assisting with escalated technical issues and helping the team identify creative and effective solutions for customers

• Monitoring project performance, customer satisfaction, and team productivity metrics to identify opportunities for process improvement

• Conducting employee performance reviews, coaching, disciplinary actions, and other traditional management responsibilities

• Participating in recruiting, hiring, onboarding, and training of Applications Engineering team members

• Traveling to customer sites for onsite support, project reviews, training, and engineering assistance as needed

Other Functions:

• Perform related duties as required.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications and Competencies:

• Experience in Sliding Headstock (Swiss) CNC machine tool related engineering and manufacturing

• Prior leadership or management experience in applications engineering, manufacturing engineering, CNC operations, or related technical environments

• Strong understanding of customer-facing engineering processes, including both pre-sale and post-sale support

• Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

• Knowledge of Fanuc based controls, 5-axis experience is a plus

• Experience with CAD/CAM software, preferred but not required

• Proven ability to manage multiple priorities, projects, deadlines, and customer expectations in a fast-paced environment

• Strong leadership, communication, and interpersonal skills

• Able to think quickly, assess a situation, and make a sound decision

• Ability to perform job with integrity and values consistent with the Morris Group Values

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary

• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

• Paid Time Off, starting with 23 paid days off in your first year.

• 10 Company Paid Holidays

• 401(k) retirement plan with company contribution

• Tuition reimbursement

• Employee appreciation events and perks

• Employee Assistance Program

Precision 360 is a division of Morris Group, Inc. (MGI). MGI is a privately held company that owns and operates eighteen divisions that supply high precision machine tools and related technology to manufacturers throughout North America. It is also the largest machine tool…