Record Services, Claims

Specialist, Assignment

The Assignment Specialist is responsible for processing assignments of mortgage, reviewing chain of title and custody, reviewing and determining signing authority based on internal matrixes, execution and notarization of assignments, and responding to assignment inquires in a timely and courteous manner. The role also provides a superior level of customer service to both external and internal customers.

Best in class industry benefits

401K with company match after 1 year

Paid holidays + 2 floating holidays + 1 volunteer day per year

19 days of paid time off per year

Tuition assistance

Quarterly "Fun at Work" events

Opportunity for yearly merit increase in compensation

Career advancement opportunities after one year of service

Review, print, and execute assignments of mortgages to perfect chain of title, including follow-up for recorded documents.

Notarize documents executed in your presence.

Utilize internal matrices to determine signing authority and signature requirements.

Follow up with third parties and attorney firms as needed for pending documents.

Work with and support internal parties including the Foreclosure and Bankruptcy processes.

Address email inquiries related to statuses for documents being processed or related to completed chain of title.

Cross-train to assist with other job functions within the division during periods of peak volumes or deadlines.

Collaborate with internal and external customers to research, audit and respond to requests relating to the validity of the chain of title.

Ship original documents to attorney firms or vendors as required.

Work closely with the leadership team to prioritize business needs.

Provide support to external and internal process flows and requests.

Complete all assigned tasks from leadership including special projects.

One-year mortgage servicing or related experience.

Working knowledge of mortgage documents.

Must have strong communication skills.

Must have the ability to work under pressure and meet deadlines.

Must have good decision-making skills and ability to research & show initiative in solving problems.

Must possess strong organizational skills and be able to handle multiple & changing priorities.

Must have ability to work in and promote a team environment.

PC Experience – Microsoft Word & Excel required

Effective time management to balance day to day tasks against short and long-term project deliverables.

Prior knowledge of residential mortgage servicing, related loan documents and Agency guidelines.

Long periods sitting in front of computer screen.

Lifting banker's boxes with an average weight of 35 pounds.

Overtime as needed

Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable.