Nail Technician

Job Details

Job Location:

The Club at Ibis
- West Palm Beach, FL 33412

Part-time position available

Must have Gel and Next Gen experience

Provides outstanding service to our members and their guests in a professional and courteous manner. All members and guests must feel as if they are greeted and treated as a VIP throughout their entire spa experience.

• Arrives to work with ample time to assist with preparation of infused waters and to setup salon to begin member services promptly at 9:00 a.m.
• Meets and greets all members and guests by name and introduces themselves to all new members.
• Encourages pre-booking and anticipates requested/repeat clients’ needs and preferences.
• Provides high-quality nail treatments (manicures and pedicures) and ensures that all treatments are carried out according to regulatory and Club standards. Upholds strict standards of sanitation and sterilization as directed by law and company standards.
• Performs all duties such as removing and applying polish, exfoliating, cleaning, trimming, and filing nails, and massaging and moisturizing hand and feet for each service as outlined in the service protocols.
• Performs services within allotted time frame for each treatment as outlined in our menu.
• Remains current of services and products offered by The Spa and participates in and promotes events, specials, and retail products to members/guests.
• Addresses any concerns with clients. Advises clients about nail and skin care for hands and feet and informs client of any nail conditions that may require medical or additional attention.
• Maintains neat and professional treatment areas. Stocks products and linens. Cleans, disinfects and sterilizes equipment and instruments following guidelines and salon room protocols distributed during orientation.
• Documents each pedicure in daily log as per the State of Florida Department of Health.

• Presents a professional and well groomed appearance. Company issued name tag and uniforms must be worn at all times. Uniform must be laundered and pressed.
• Maintains a constructive attitude and add toward a quality work environment.
• Attends training classes and product learning sessions as requested.
• Assists with opening and closing procedures. Inspects all rooms for cleanliness and appearance.
• Assists with folding and stocking of all linens utilized throughout the spa.
• Attends staff meetings as requested by Spa Manager.
• Notifies Spa Manager when spa supplies are needed.

Complies with attendance rules and follows schedule as posted. Arrives thirty (30) minutes prior to scheduled work time. May be required to stay beyond work schedule as needed.

Participates in testing of spa services; including written and practical testing.

This position guide does not state or imply that the above are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job related duties as requested.

This job has no supervisory responsibilities

• Problem Solving
  - Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully;
  Develops alternative solutions;
  Works well in group problem solving situations;
  Uses reason even when dealing with emotional topics.
• Customer Service
  - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Solicits customer feedback to improve service;
  Responds to requests for service and assistance;
  Meets commitments.
• Professionalism
  - Approaches others in a tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.
• Safety and Security
  - Observes safety and security procedures;
  Determines appropriate action beyond guidelines;
  Reports potentially unsafe conditions;
  Uses equipment and materials properly.

One year certificate from college or technical school; two years’ nail technician experience in upscale resort or private country club, preferred.

• Ability…