Director of Spa

Welcome to Pyramid Global Hospitality

People come first. We value employees, supporting a culture of diversity, growth, development, and wellbeing. Our People First culture includes employee development, benefits, and building meaningful relationships.

We offer comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays. We provide ongoing training and development to build the skills needed to advance careers.

Whether just starting or a seasoned professional, we offer a supportive and collaborative environment that encourages growth and success across 230+ properties worldwide. Join us to experience our commitment to exceptional guest experiences.

Our new 4‑Diamond resort in West Palm Beach features 150 rooms and villas, multiple restaurants, a world‑class spa, and a golf course. We pride ourselves on exceptional service and memorable experiences. The Belgrove offers positions in guest services, food & beverage, housekeeping, spa & wellness, sales & marketing, and more.

We provide comprehensive training and a close‑knit community that values teamwork, professionalism, and outstanding service. Apply today to start a rewarding career.

• Manage the day‑to‑day operations of the spa and its staff.
• Promote teamwork and motivation through daily communication.
• Respond promptly to guests’ needs and follow up.
• Hire, plan, schedule, and organize staff to ensure proper coverage.
• Guide new employees through orientation and ensure paperwork completion.
• Manage and monitor spa attendants.
• Oversee inventory, including purchasing, maintaining retail and back‑bar products, and monthly reporting.
• Manage the spa budget, payroll, and labor costs.
• Ensure adherence to standards such as Forbes, Preferred, and AAA.
• Provide training and tools for staff to perform daily tasks.
• Enforce policies and procedures.
• Develop and implement internal training.
• Design and formulate Standard Operating Procedures.
• Schedule and organize staff treatment rooms for coverage and optimal use.
• Serve as the contact for all spa parties and groups.

$90,000 – $100,000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations.