Event Sales Manager

Since the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe andacquiredpassionate fans inallour locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal, it encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.

With its elegant design, commitment to ingredient quality and guest experience, Milos is more than arestaurant,it is a global hospitality brand combining food, service, culture, and environment.

The Events Sales Manageris responsible for coordinating and overseeing events hosted at the restaurant and off-site, including private dining, corporate functions, social events, and other special occasions. This role requires a detail-oriented professional with exceptional communication and hospitality skills and the ability to create memorable experiences for guests.

• Champion and represent the Milos brand in all private dining and event sales efforts, ensuring every guest interaction reflects the highest standards of luxury hospitality and service excellence.
• Drive private dining and event revenue by proactively sourcing, developing, and converting business opportunities across corporate, social, and high-net-worth clientele.
• Serve as the primary sales contact for all event inquiries, managing the full sales cycle from lead generation and inquiry response through proposal development, contracting, and final execution.
• Generate new business through targeted outreach, networking, and relationship development within the local market.
• Responsible for creation and customization of event proposals, packages, and experiential offerings when negotiating contracts.
• Negotiate event terms, pricing, and minimums within established guidelines tooptimizeprofitability whilemaintainingbrand positioning and integrity.
• Ensure thatall contracts, deposits, billing details, and payment schedules are accurately managed in coordination with finance and reservations teams.
• Maintain a strong pipeline of future business through consistent outreach, site visits, networking, and follow-up activities.
• Accountability for achieving sales targets and revenue ofKPIs.

• Consult with clients to define event goals, guest counts, budgets, menus, beverage selections, and special requests.
• Develop customized event proposals reflecting the restaurant’s culinary identity, wine program, and service standards.
• Provide informed recommendations on menu composition, wine pairings, and event enhancements, considering seasonality and dietary needs.
• Conduct site visits to confirm event details and secure bookings.

• Manage all pre-event communication, contracts, and confirmations with accuracy and professionalism.
• Conduct detailed pre-event briefings to ensure all teams are alignedonguest expectations, timing, menu, and service flow.
• Plan eventlogisticsincluding room layouts, seating plans, timelines, and audio/visual requirements.
• Coordinate with approved vendors and client partners to ensure alignment with restaurant standards.
• Prepare and distribute concise event briefs for FOH, BOH, and management teams.
• Collaborate closely with culinary, beverage, and FOH leadership to ensure event readiness and staffing alignment.

• Oversee all aspects of on-site event execution, including setup, guest arrival, service flow, and breakdown.
• Serve as the primary point of contact for clients during events, resolving issues promptly and professionally.
• Manage event pacing, service timing, and transitions to deliver a seamless guest experience.
• Direct FOH and BOH teams during service,maintainingfine-dining standards of hospitality, presentation, and execution.
• Maintain an active floor presence,anticipating needs,and addressing issues in real time.
• Supervise and support event and service staff, reinforcing expectations and service standards.
• Provide real-time coaching during events and contribute to post-event reviews to drive performance improvement.
• Foster a culture of responsiveness, professionalism, and proactive hospitality.

• Conduct post-event client follow-up to express appreciation and gather feedback.
• Share insights with restaurant…