HR Coordinator - Delivery Operations; West Palm

HR Coordinator
- Delivery Operations (West Palm Beach) SoFLo Premier Logistics LLC

Compensation $24.50/hour

Schedule Full time

Job Type Permanent

SoFLo Premier Logistics LLC is an independent Amazon Delivery Service Partner operating two South Florida delivery stations with approximately 200 employees. We hold Pinnacle status — the highest performance tier in the Delivery Service Partner program — and we earned it by building an operation where people are supported, developed, and treated fairly.

SoFLo Premier Logistics LLC is the hiring employer for this position and is solely responsible for all employment decisions.

This is a hands-on HR role that lives inside the delivery station, not behind a corporate desk. You will be the dedicated HR presence at our West Palm Beach station — the first point of contact for our Delivery Associates and the day-to-day HR partner to the station's Operations Managers.

You will own the full front end of the employee lifecycle — sourcing, interviewing, qualification, onboarding, and handbook training — and stay engaged after day one through employee support, performance tracking, incident reporting, and benefits enrollment. This position reports directly to the CEO, so you'll have real visibility and a direct line to decisions.

If you want a role where your work has visible impact on real people every single day, this is it.

• Manage requisitions, job postings, and the applicant pipeline in our applicant tracking system
• Screen applications, conduct phone and in-person interviews, and coordinate hiring manager interviews
• Maintain candidate communication and move applicants through the process without delay
• Track time-to-fill, source effectiveness, and pipeline health; report on hiring metrics
• Coordinate hiring events, referral programs, and community recruiting efforts

• Coordinate all pre-employment qualification steps end to end and keep candidates moving
• Own the onboarding calendar, first-day readiness, and new hire orientation logistics
  
  Deliver Employee Handbook training and confirm receipt of all required acknowledgments
• Build and maintain complete, audit-ready personnel and driver qualification files
• Ensure every new hire is fully credentialed and system-ready before their first shift

• Complete and verify Form I-9 for every new hire within federal deadlines
• Process E-Verify cases and manage any case results through resolution
• Maintain I-9 storage, reverification tracking, and purge schedules
• Support recordkeeping and readiness for internal and third-party compliance audits
• Maintain confidentiality of all employee information without exception

• Serve as a visible, approachable resource for SoFLo Premier Logistics employees
• Respond to employee questions on policy, pay, scheduling, benefits, and leave through approved channels
• Intake employee concerns, document accurately, and elevate appropriately
• Monitor employee sentiment and engagement; surface trends before they become turnover
• Support recognition, retention, and engagement initiatives

• Partner with the station's Operations Managers on attendance, performance, and policy application
• Maintain accurate performance management tracking and documentation
• Prepare and coordinate corrective action documentation for manager delivery
• Coach managers on consistent, policy-aligned practice and flag risk early
• Support investigations and documentation at the direction of the CEO

• Facilitate timely reporting of incidents, accidents, and workplace injuries
• Facilitate incident investigation…