Data Reporting & System Analyst

This role is responsible for designing, developing, and maintaining operational and financial reports using Crystal Reports and embedded analytics tools, while also supporting the hardware and system environments that feed and consume those reports.

• Design, build, and maintain reports using Crystal Reports
  , including:
• Formula creation and calculations
• Grouping, sorting, filtering, and layout customization
• Charts and visual data representation
• Develop and maintain embedded analytics within operational systems.
• Translate business and operational requirements into clear, accurate, and actionable reports.
• Ensure reports align with reporting standards, usability expectations, and business decision-making needs.
• Create reusable report templates to support consistency and scalability.
• Troubleshoot report issues related to data accuracy, performance, or formatting.

• Connect Crystal Reports to multiple data sources, including: ERP / accounting systems (e.g., Acctivate, Quick Books Enterprise, SQL Server) Databases, spreadsheets, and flat files
• Write and optimize SQL queries and stored procedures as needed to extract and manipulate data.
• Validate data integrity and ensure reporting accuracy across systems.
• Collaborate with finance, operations, and IT to understand upstream and downstream data dependencies.

• Support and troubleshoot hardware environments that interact with reporting and operational systems, such as:
• Printers, scanners, label printers, and peripheral devices
• On-site or warehouse-based hardware used for inventory, fulfillment, or operations
• Diagnose issues that may impact data capture, system performance, or report reliability.
• Coordinate with vendors or internal IT resources for hardware replacements, upgrades, or escalations.

• Deploy reports to reporting servers or platforms for end-user access.
• Manage report scheduling and automated delivery.
• Provide user support and troubleshooting for reporting-related issues.