Enterprise Resources Planning Business Analyst

Must be a US Citizen or US Permanent Resident

No Third-Party or C2C Firms

Client is willing to consider either the West Palm Beach or Miami Locations. Must live within a drivable distance of either of locations as no per diem or relocation assistance is being offered

ERP Business Analyst Level 3

Contract 1 Year

West Palm Beach, FL or Miami, FL - 100% Onsite

We offer no per diem or relocation assistance, so you must live within a drivable distance of either location.

You will assess, developing, integrating, and troubleshooting technology to support business processes. You will provide technical or functional guidance to project or work teams across multiple disciplines. You will ensure the reliability, performance, security, and continuity of IT systems, providing excellent technical support services.

• Analyze, develop and test, debug, implement, maintain, customize existing or new systems.
• Automate the handoff of code releases from development to operations (Dev Ops).
• Participate in change management and service ticket management processes, ensuring customer satisfaction through resolution monitoring.
• Lead projects and develop a understanding of the solutions being delivered.
• Understand ISU Financial, Billing, and Invoicing processes and backend job functionality.
• Comprehend the treatment of payments and balances within the system.
• Ensure user satisfaction by providing preventive maintenance, troubleshooting, and timely resolution of complex issues.
• Design, develop, and test experimental applications to explore new ideas within bounded cost and time frames.
• Ensure application processes align with corporate social responsibility, security, compliance, environmental, and technical policies, and applicable standards and legislation.
• Act as a liaison with regulatory agencies, vendors, and contractors on matters relating to computer systems when needed.
• Define metrics and monitor Service Level Agreements (SLAs) for developed systems.
• Perform other job-related duties as assigned.

Required Qualifications:

• Bachelor's Degree or Equivalent Experience
• 6+ years of relevant experience
• We require hands-on experience leading FICA or Billing projects and providing solutions for successful project delivery.

• Bachelor's degree in information systems
• A strong background in SAP Industry Standard for Utilities (ISU) is important, particularly in Functional Financial (FICA) or Billing configuration.

We are committed to transparency and equity in all our people practices. We estimate the base salary range for this position, which is dependent upon review of qualifications, to be $40/hour to $45/hour.