Senior VP of Information Technology

Organization Summary

Jewish Federation of Palm Beach County is a 501(c)3 nonprofit organization dedicated to transforming, inspiring and saving lives in the Palm Beaches and 70 countries around the world. Each year, Jewish Federation inspires thousands of community members to contribute, volunteer and participate in programs that generate more than $30 million to lead a powerful impact in the community.

The Senior Vice President – Information Technology serves as a visionary, enterprise leader responsible for shaping and executing the Federation’s technology, data, and digital innovation strategy. This role is central to building a cohesive, forward‑looking technology ecosystem that advances the Federation’s mission and operational excellence.

Reporting to the Chief Financial & Operations Officer, this leader partners across departments to create innovative technology solutions, ensuring systems, data, and processes are aligned to organizational needs, scalable for growth, and optimized for efficiency. This role will play a critical role in driving digital transformation, fostering a culture of collaboration, and embedding data‑driven decision‑making across the organization.

Strategic Technology Leadership

• Develop and execute a multi‑year IT strategy aligned with the Federation’s mission, fundraising priorities, and operational goals.
• Serve as a trusted advisor to the Senior Team and Management Team on technology matters, AI and emerging trends, and risks.
• Translate business needs into clear technology roadmaps with measurable outcomes and ROI.
• Represent the Federation within the Microsoft Dynamics Collective, contributing to and benefiting from shared best practices, governance frameworks, and collaborative initiatives.

IT Operations and Infrastructure

• Oversee all day‑to‑day IT operations, including help desk, end‑user support, network and telephone, audiovisual systems, and on‑site event technology.
• Manage on‑premises and cloud infrastructure ensuring scalability, reliability, performance, and cost‑effectiveness.
• Lead vendor management, contract negotiation, and strategic partnerships with technology providers and managed service partners.
• Develop and maintain disaster recovery and business continuity plans appropriate to the Federation’s risk profile.

Cybersecurity and Risk Management

• Establish and maintain a robust cybersecurity program.
• Oversee identity and access management, endpoint protection, email security, threat monitoring, and ongoing vulnerability management, leveraging AI‑powered security where appropriate.
• Ensure compliance with applicable data privacy regulations and donor data protection standards, including emerging requirements related to AI governance and acceptable use.

Enterprise Applications and the Microsoft Ecosystem

• Lead the strategy, administration, and continuous improvement of Microsoft Dynamics 365 as the Federation’s core CRM and donor management platform, including the rollout and governance of Copilot for Dynamics 365 capabilities (Sales, Customer Service, and Marketing/Customer Insights as applicable).
• Drive adoption and value realization across the Power Platform (Power BI, Power Automate, Power Apps, AI Builder, and Copilot Studio) for analytics, automation, citizen development, and the responsible deployment of internal AI agents.
• Oversee Microsoft 365 administration, including SharePoint, Teams, Exchange, and collaboration tools, and lead the strategy for AI licensing, rollout, and adoption.
• Manage integrations between Dynamics 365 and ancillary systems such as financial software, event and registration platforms, marketing automation, and digital giving solutions.
• Collaborate actively with peers in the Microsoft Dynamics Collective to share solutions, contribute to shared accelerators (including AI use cases), and reduce duplicative effort.

Data, Analytics, and AI Strategy

• Establish data governance policies that ensure the accuracy, integrity, security, and ethical use of donor and constituent data, including data readiness for AI workloads.
• Develop and operationalize an enterprise AI strategy that identifies high‑value…