Senior Director IT Enterprise Strategy & Services; West Palm , FL
Listed on 2026-06-28
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IT/Tech
IT Project Manager, IT Consultant, Systems Engineer, Cloud Computing: Infrastructure & Operations
Senior Director IT Enterprise Strategy & Services
Location:
West Palm Beach, FL, US
Req
Date:
Jun 22, 2026
Florida Crystals Corporation is a fully integrated cane sugar company. Florida Crystals regeneratively farms sugarcane and rice in South Florida, where it owns two sugar mills, a sugar refinery, a packaging and distribution center, Florida's only rice mill, a compost facility, and one of the largest renewable power plants of its kind in the U.S., which uses sugarcane fiber to generate eco-friendly energy that powers its sugar operations.
Florida Crystals owns one of the largest Regenerative Organic Certified farms in the U.S. and its Florida Crystals products are the only ROC sugar grown and milled sugar in the country. Florida Crystals owns ASR Group International, Inc., a holding company that conducts operations through its subsidiaries. The ASR Group family of companies make up the world’s largest refiner and marketer of cane sugar.
Florida Crystals is headquartered in West Palm Beach, Florida. Learn more at
As the Senior Director IT Enterprise Strategy & Services your primary role will be:
Lead a multi-functional organization of Directors overseeing Infrastructure Architecture, PMO, Portfolio Planning, Application Support, Infrastructure Operations, and Site Support. Application Support and Infrastructure Operations are outsourced services. Provides leadership, direction, and performance management to a team of senior leaders responsible for critical IT service domains.
The ideal candidate will have a strong background in IT strategy, enterprise architecture, and vendor management, with a proven track record of leading complex IT projects and managing outsourced services.
DETAILED ROLES & RESPONSIBILITIES- Develop and implement IT strategy aligned with business goals and objectives.
- Oversee the design and implementation of enterprise and infrastructure architecture to ensure scalability, security, and efficiency.
- Owns enterprise IT portfolio planning, prioritization, and execution, ensuring alignment between strategy, funding, and delivery outcome.
- Accountable for both ‘run’ (operations, support, stability) and ‘change’ (projects, transformation) across the IT services portfolio.
- Defines and enforces service delivery KPIs and SLAs across all infrastructure and application support functions, driving continuous improvement in reliability, user experience, and cost efficiency.
- Owns managed services strategy and performance, ensuring outsourced partners deliver against contractual, operational, and strategic expectations.
- Leads enterprise-wide transformation initiatives including cloud adoption, platform standardization, automation, and service modernization.
- Collaborate with internal stakeholders to understand business needs and translate them into technical requirements.
- Establish and maintain strong relationships with external vendors and service providers, negotiating contracts and ensuring high-quality service delivery.
- Ensure compliance with industry standards, regulations, and best practices.
- Monitor and optimize infrastructure and application performance, availability, and capacity.
- Lead and mentor a team of IT professionals, fostering a culture of innovation and continuous improvement.
- Owns operating and capital budgets across infrastructure, support, and portfolio execution, driving cost optimization and value realization.
- Development and on-going refinement of enterprise-wide IT architecture standards
- Ensure IT security and compliance requirements are embedded in IT architecture standards
- Drive common IT approaches, processes and access to information across FCC/ASR
- Active member of the ITS Architecture Review Board to evaluate and approve technology acquisitions and IT solutions
- Provides operational governance and ensures execution alignment to Enterprise Architecture standards, partnering with EA leadership (outside direct reporting line) to enforce adherence to strategic architecture direction
- Motivate, influence and inspire the FCC IT leaders to accept and drive towards the strategic IT architecture
- Drive continuous improvements in IT efficiency and effectiveness around technology…
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