Test Analyst - Learning Management System

Job Summary

Sr Test Analyst role in a hybrid work model focusing on end-to-end testing for learning management systems and content management platforms. The position requires strong expertise in performance testing, manual data testing, testing documentation, and content verification to ensure reliable learning experiences. The analyst will collaborate across product engineering and operations teams to reduce defects, improve system performance, and support scalable digital learning solutions for global use.

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Role:
Test Analyst

Location:

West Palm Beach, FL. Remote candidate can be considered. Candidate must be in the U.S.

Experience:

6-9 years

The annual salary for this position is between $95,000/Year to $113,000/Year depending on the experience and other qualifications of the candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

• Own comprehensive test planning activities for learning management and content management platforms by creating detailed test strategies that cover functional, performance, and data validation aspects aligned with business goals and compliance needs.
• Execute end-to-end manual testing of learning modules, user journeys, and administrative features by methodically validating each scenario to ensure a reliable and intuitive experience for learners, instructors, and support staff.
• Develop and maintain structured test documentation including test plans, test cases, traceability matrices, and execution reports that provide clear visibility into coverage, risks, defects, and release readiness for key stakeholders.
• Perform performance testing on core learning management workflows such as course enrollment, content playback, and assessment execution to identify bottlenecks and support tuning efforts that improve response times and platform scalability.
• Conduct manual data testing across course catalogs, user records, completion status, and assessment results to verify data accuracy, consistency, and integrity ensuring that analytics and compliance reporting are trustworthy and actionable.
• Validate content management system workflows for authoring, publishing, versioning, and archival of learning content to confirm that content life cycle processes are robust, traceable, and align with organizational quality standards.
• Collaborate closely with product owners, business analysts, and engineering teams in a hybrid setting to clarify requirements, refine acceptance criteria, and translate domain knowledge of learning management systems into effective test scenarios.
• Provide root‑cause insights by analyzing defect trends, performance metrics, and production issues to recommend targeted improvements that reduce recurring failures, enhance system stability, and support continuous delivery of learning solutions.
• Review and challenge user stories, use cases, and solution designs from a testing perspective by highlighting edge cases, integration risks, and data dependencies that could affect learner experience or reporting accuracy.
• Support release cycles and day‑shift deployment activities by performing regression suites, smoke tests, and validation checks that safeguard critical learning processes while minimizing disruptions to business operations.
• Contribute to test process optimization by proposing improvements in test case design, reuse of test assets, and adoption of suitable tools that increase productivity and consistency for the testing team without requiring travel.
• Document clear and concise defect reports with reproducible steps,…