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Senior ITSM Process Engineer, ServiceNow Transformation
Job in
West Palm Beach, Palm Beach County, Florida, 33412, USA
Listed on 2026-07-27
Listing for:
ServiceNow, Inc.
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Service Now seeks a Sr. Staff Process Engineer to guide ITSM operations across the Digital Technology organization and to advance service management practices. You will partner with executives and engineering teams to identify gaps and drive transformation.
The role focuses on standardizing processes with ITIL, Lean, Agile, and Dev Ops tenets, improving automation, and delivering a superior customer experience through metrics and resilience.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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