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Tier 2 Helpdesk Technician - Hybrid, Employee-Owned

Job in West Palm Beach, Palm Beach County, Florida, 33412, USA
Listing for: BERPL Technologies
Full Time position
Listed on 2026-07-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 30307 - 46838 USD Yearly USD 30307.00 46838.00 YEAR
Job Description & How to Apply Below

Palm Tech Business Solutions in West Palm Beach, FL is seeking a Tier 2 Helpdesk Technician to troubleshoot complex issues across Windows Server, Active Directory, Microsoft 365, and cloud platforms. You will own escalated tickets, diagnose root causes, and work with engineers to deliver reliable IT services.

This full-time, hybrid role offers growth with modern infrastructure experience, remote support, onsite as needed, and a culture of continuous learning.

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