Parts Manager

Location: 360 S Military Trail, West Palm Beach, FL 33415

• Train parts department and warehouse staff
• Organize and oversee employees’ work and schedules
• Conduct performance evaluations that are timely and constructive
• Handle discipline and termination of employees as needed and in accordance with company policy
• Assist retail and shop customers in selecting required parts in a friendly, professional, and efficient manner
• Answer phone calls, providing price quotes and other information
• Provide a high level of service to internal and external customers
• Locate out-of-stock parts from outside sources and submit emergency orders as needed
• Follow up on back‑ordered parts
• Replenish assigned inventory
• Assist outside sales representatives with their orders
• Ensure all internal requests for parts are billed on service repair orders
• Receive payment from retail customers or obtain credit authorization
• Other duties as assigned
• Receive and validate correct count of incoming part shipments
• Ship parts – coordinate activities with delivery drivers and outbound freight carriers
• Stock and pull inventory, including organizing shelves and rotating stock
• Oversee remanufactured parts core management process (from core credit to customer to processing returns to assigned location)
• Assist with inventory control functions, maintaining accurate bin locations, quantity verifications
• Maintain a neat and orderly warehouse and clean workspace
• Provide occasional delivery service
• Oversee delivery vehicle and warehouse equipment maintenance schedules
• Supervise delivery drivers and warehouse laborers
• Minimum three years warehouse inventory stocking experience. Past leadership based warehouse roles are a plus. Past automotive, transportation or heavy duty trucking parts experience is a plus.

• Excellent managerial and supervisory skills
• Ability to perform well under pressure and understand the fluctuating needs for various replacement parts to excel in the role
• Ability to read work orders submitted by service department
• Excellent communication and interpersonal skills
• Thorough understanding of how to use tools required for the trade
• Computer proficiency
• Valid Driver’s License (for delivery of parts)

• High school diploma or GED equivalent required
• Minimum successful completion of technical school program and/or five years of experience in automotive shop
• One year of experience in parts counter sales, or an Associate’s degree and one year of experience in the industry
• One year or more certificate from college or technical school preferred
• Minimum three years warehouse inventory stocking experience

• Must regularly stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Frequently required to walk, climb, or balance
• Occasionally required to sit, stoop, kneel, crouch, or crawl
• Must regularly lift and/or move up to 100 pounds
• Specific vision abilities required: close vision, distance vision, and peripheral vision
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
• Occasionally exposed to moving mechanical parts and high, precarious places
• Noise level in work environment is usually moderate

EEO Employer