Director of Branch Operations & Operational Excellence

A financial institution is seeking a Director of Operational Excellence for their community banking sector in West Palm Beach, Florida. This pivotal role involves overseeing efficient and compliant branch operations, ensuring exceptional customer service and adherence to regulations. The ideal candidate will have at least 8 years of experience in community banking operations, a bachelor’s degree, and a proven ability to lead operational excellence initiatives.

The position requires excellent communication skills, a strong compliance background, and leadership in change management.
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