Senior Director of Operations — Corporate

Senior Director of Operations — Corporate

West Palm Beach, United States | Posted on 05/04/2026

Secur Tec is a security firm delivering institutional-grade physical protection, cybersecurity, and strategic advisory services to government, critical infrastructure, and enterprise clients. We are built on a culture of discipline, innovation, and collaboration, where employees are empowered to excel and contribute to a safer future. If you're driven by purpose and ready to make a meaningful impact, Secur Tec offers opportunities to shape the future of protection.

Secur Tec West Palm Beach, FL (In-Office) $80,000 – $90,000 per year Full-time | Monday – Friday, with availability for emergencies and operational escalations

About This Role This position serves as the second-in-command of the Operations function at Secur Tec, partnering closely with and reporting directly to the Vice President of Operations. The Senior Director of Operations is responsible for the day-to-day execution and continued maturation of Secur Tec's operational organization across all field and management functions.

Position Summary The Senior Director of Operations is a senior leadership role at Secur Tec's West Palm Beach corporate headquarters. The position acts as the operational right hand to the VP of Operations — translating strategic direction into execution, holding the operations leadership team accountable, and ensuring Secur Tec delivers consistent, high-quality service across every client contract. The Senior Director owns the operational rhythm of the company: performance management, contract execution, client satisfaction, operational standards, and the development of the operations leadership bench.

Key Responsibilities

• Serve as the deputy to the VP of Operations, with authority to act on the VP's behalf when required
• Lead and develop the Operations leadership team, including Security Managers, Site Supervisors, and other operations leadership across Secur Tec's portfolio
• Drive operational performance, contract compliance, client satisfaction, and quality standards across all client sites
• Establish and maintain operational KPIs, dashboards, and reporting cadences for the VP and executive leadership
• Lead recurring operational reviews, site audits, and performance management processes
• Partner with the VP of Operations on strategic planning, contract growth, mobilizations, demobilizations, and resource allocation
• Serve as a senior point of escalation for client concerns and high-impact operational issues
• Coordinate cross-functionally with Finance, Human Resources, Talent Acquisition, Compliance, and the GSOC to ensure alignment across the company
• Lead operational due diligence on new contracts, including staffing models, post structure, and scope feasibility
• Develop and continuously improve operational SOPs, post orders, training programs, and accountability systems
• Support emergency and disaster response operations alongside the VP of Operations and GSOC leadership
• Build the operations leadership bench through mentorship, development planning, and succession planning

Schedule & Location This is a full-time position based out of Secur Tec's corporate headquarters in West Palm Beach, FL. Standard hours are Monday through Friday, with a mix of headquarters-based work and regular field time spent visiting client sites, conducting operational reviews, supporting mobilizations, and engaging directly with field leadership. Availability is required for after-hours operational escalations, emergencies, and disaster response activations.

Required Qualifications

• 10+ years of progressive experience in security operations, military, law enforcement, or large-scale field operations leadership
• 5+ years of senior management experience leading multi-site operations with managers reporting up
• Demonstrated success leading teams of 250+ field personnel across multiple client sites or contracts
• Strong command of operational performance management, KPIs, and accountability systems
• Excellent leadership, communication, and executive presence; able to operate effectively with both field personnel and executive leadership
• Proven…