Office Manager

Groundworks Office Manager

Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we're looking for leaders who want more than a title—they want ownership, influence, and the opportunity to build something that lasts.

As a leader at Groundworks, you'll take responsibility for people, performance, and results while being supported by the strength of an award-winning organization. We empower our leaders with the tools, training, and autonomy to run their business effectively—and through our employee ownership program, your impact is tied to shared, long-term success. If you're motivated by accountability, development, and leading high-performing teams, Groundworks offers a platform to grow your career and your influence.

• Serves as customer advocate and ensures that each branch department is fully engaged and connected with our customers
• Supports the operation with job costing, scheduling and permitting
• Communicates and works closely with Accounting and Human Resources departments to manage administrative tasks related to employees such as onboarding, pay, and timekeeping
• Manages various office administrative staff
• Reports, tracks, and monitors progress and improvements routinely to Operational Leaders as it relates to overall branch needs and health
• Helps maintain customer service through resolution
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
• All other duties as assigned

• Technical degree preferred but not required
• 2-4 years of work experience in management with direct customer service
• Construction or home services experience is a plus

• Full-time
• Onsite
• Ability to sit for extended periods, use fine motor skills for tasks like typing and document handling, good vision for reading and reviewing documents, and clear communication abilities for in-person and phone interactions with employees.
• Minimal physical exertion beyond basic mobility around the office environment, or travel to different locations by car or through airports and flights.

• Competitive base pay + position specific bonus and/or commission program
• Best-in-class Branch Manager in Training Program to help you start strong
• Continued support through professional development & annual Summits
• Company cell phone, vehicle and fuel card (eligibility based on position)
• Performance opens doors to elite recognition, trips & events
• Annual Tribe Appreciation Tour, holiday & volunteer events
• Upward mobility - we promote from within 80% of the time
• When you win, you own it—our Employee Ownership Program lets you share the upside.
• Tuition Reimbursement Program - we invest in your development!
• Work-life balance - 2 weeks PTO and 6 paid holidays
• US:
  Affordable and comprehensive benefits package including medical, dental, vision, long & short-term disability, company-paid life insurance, 401(k) and company match & paid maternity leave
• Canada:
  Affordable and comprehensive benefits package including medical, dental, long & short-term disability, and company paid life insurance

6598 North Military Trail West Palm Beach, FL 33407