Chief Marketing & Communications Officer

Description

Jewish Federation of Palm Beach County is a 501(c)3 nonprofit that mobilizes the community to care for those in need, activate Jewish life, safeguard the people of Israel, and combat antisemitism and hatred locally and in more than 70 countries worldwide. Each year, Federation engages thousands of donors and volunteers to generate tens of millions of dollars in philanthropic support, sustaining a network that delivers critical services, builds community, and responds to urgent challenges.

Staff play a direct role in advancing this work across the Palm Beaches and beyond.

The Chief Marketing & Communications Officer (CMCO) is responsible for setting and leading the Federation’s integrated marketing, internal and external communications, public relations, creative services and brand strategy in alignment with the organization’s mission, fundraising priorities, and long-term growth goals. As a member of the Senior Team, the CMCO serves as a strategic advisor to the President & CEO, Board leadership, and Senior Team and ensures that Federation’s priorities, positioning, and reputation are communicated clearly, consistently, and compellingly.

This role drives enterprise-wide marketing and communications strategy, organizational positioning, audience engagement, content and editorial direction, and revenue-aligned communications efforts across Federation. The CMCO ensures that brand stewardship, creative services, digital innovation, and communications planning support philanthropic growth, strengthen community engagement, and advance Federation priorities. The role focuses primarily on long-term organizational impact, scalability, cross-functional integration, and executive-level leadership, while establishing the standards, systems, and team structure required for excellent execution.

• Lead the development and implementation of a long-term marketing and communications strategy that advances the Federation’s mission, fundraising goals, organizational visibility, and community impact.
• Translate strategy into integrated annual marketing plans, campaign strategies, and communications priorities that support both short-term fundraising and long-term community vitality.
• Set Federation’s enterprise content and editorial strategy, including storytelling standards, editorial priorities, and an integrated calendar across web, email, social media, print, multimedia, paid media, earned media, and executive communications.
• Drive strategic alignment, in close partnership with Development, between marketing and communications initiatives and fundraising priorities, including the Annual Campaign, capital and other strategic campaigns, major gifts, endowment, and targeted giving initiatives.
• Lead audience segmentation strategies that strengthen donor engagement, community participation, affinity-based outreach, and partner communications.

• Own and steward the Federation’s brand, positioning, voice, and reputation across all audiences and platforms.
• Establish and maintain clear brand architecture across Federation initiatives, programs, campaigns, and affiliated activities.
• Oversee the development of organization-wide messaging frameworks and cases for support tailored to key audiences, fundraising priorities, affinity groups, and strategic initiatives.
• Strengthen awareness and positioning of the Federation in the community consistent with the Federation’s mission and business plan.
• Ensure consistent Federation messaging and branding across departmental communications and, where appropriate, partner‑agency communications, including high‑profile initiatives, leadership communications, and…