Care Manager

Benefits

• CE Reimbursement
• Paid Holidays
• Performance Bonus
• On-Call Stipend
• Competitive salary
• Flexible schedule
• Health insurance
• Paid time off

Palm Beach Care Management (PBCM) is a private-pay aging life care practice with twelve years of history serving seniors, adults with chronic illness, and their families across Palm Beach County. PBCM provides individualized care management including assessment, care planning, coordination, advocacy, and family support. The practice is growing and building a structured operational model that delivers consistent, high-quality service at scale.

This position is full-time, Monday
- Friday with rotating on-call availability including evenings and weekends on a scheduled basis.

The Care Manager delivers high-quality, client-centered aging life care services in the field while maintaining same-day documentation, accurate billing support, and proactive communication with families, aides, physicians, and the supervisor. This is a field-based role that combines clinical judgment, advocacy, care coordination, and operational discipline. It is not a passive or flexible-schedule position - it requires organized, responsive professionals who are committed to follow-through, documentation accuracy, and the daily rhythms of a well-run care management practice.

Care management is a valuable and billable professional service. Care Managers at PBCM are expected to approach time tracking, billing entry, and documentation not as administrative burdens, but as core professional standards that reflect the value of the care they deliver. Candidates coming from salaried or non-billing clinical environments must be prepared to embrace this as a professional shift, not an adjustment.

This position performs the essential functions described below with or without reasonable accommodation.

A Care Manager at PBCM consistently delivers:

• Clients seen as scheduled with no unaccounted visits or gaps in service.
• Daily Logs completed in Excel and MyJunna by end of business day on the day of each visit - without exception.
• Billing entries accurate, complete, and submitted same-day.
• Families updated weekly; providers and aides communicated with professionally and on time.
• Changes in client condition, safety risks, and care-plan gaps identified and escalated promptly.
• Schedules submitted to supervisor every Friday by noon, reviewed every Sunday evening.

The following functions are essential to this position. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform these functions.