West Palm , FL - Licensed Optician
Listed on 2026-03-04
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Retail
Customer Service Rep, Retail Sales, Retail Associate/ Customer Service, General Retail
Total Rewards:
Benefits/Incentive Information
At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.
PositionDetails
Requisition : 919265
Store #: 00M210 FE West Palm Beach
Position: Full‑Time
When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.
For Eyes is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world‑class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eye‑care industry. Discover more by following us on Linked In!
GENERALFUNCTION
The Licensed Optician delivers the brand value proposition and helps establish For Eyes as the premier destination for all vision needs within the community. Helps to create exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high‑quality eyewear which exceeds our customers’ expectations.
MajorDuties & Responsibilities
- Greets all customers with a warm welcome right away, exchanges names, and ensures they know what to expect. Shows urgency in providing service to customers and satisfying their needs.
- Custom fits glasses and precisely places prescription in lenses.
- Acts as a leader in optical acumen that provides a voice for associates.
- Takes and records measurements, adjusts or fits eyewear correctly, thorough and exact in details; ensures finished eyewear meets standards and customer requirements.
- Attracts new customers.
- Explores the needs and priorities of customers by asking open‑ended questions.
- Is attentive to details, asks follow‑up questions for clarity, reads verbal/non‑verbal cues, reviews prescriptions, and identifies special needs.
- Assists co‑workers with difficult or complex areas of product needs and prescriptions.
- Utilizes store tools and adheres to Brand Store Commitments.
- Performs work accurately and thoroughly utilizing all technology despite time pressure and customer volume. Demonstrates superior product knowledge; takes the initiative to accurately describe the features and benefits of various lenses and frames using appropriate tools. Reinforces customers’ final selection.
- Anticipates problems; explores underlying reasons for customer issues; strives to develop long‑term solutions to problems and ensures customers are satisfied and expectations are exceeded. Acts quickly for resolution. Partners with management as necessary.
- Possesses the ability to multi‑task, prioritize and manage time with competing priorities.
- Commits to delivery date and time, seeks feedback and asks for referrals.
- Strives to achieve exceptional results on Brand KPIs and competencies.
- Presents, celebrates and educates at pick up.
- Takes pride in store appearance, shows initiative to keep store clean, attractive and organized. Secures and protects company assets in your control.
- Informs management of safety opportunities; demonstrates safe work practices.
- Possesses a “can do” spirit and strong drive for results; self‑motivated with a desire for continual learning and improvement.
- Adheres to company policies and procedure, including but not limited to discounting, promotions and inventory management.
- Sells on your feet 80%-100% of the time.
- Additional duties may be assigned as needed (i.e., customer calls, dispensing eyewear, etc.).
- Maintains proper dress code, including name tag and associate tablet.
- High School graduate or equivalent.
- State licensure.
- Optical…
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