Retail Lead- West Palm

Overview

As the Olu Kai Retail Lead, or Huaka’i which means to lead, your kuleana (responsibility) is to welcome customers into the store and deliver a remarkable brand experience. We are seeking responsible, outgoing, culturally minded team members to be the first point of contact for guests of the Olu Kai store. You are genuine, service-oriented, with a passion for premium products as well as the ever-evolving retail industry.

• Open and close the store to standard and for store keys and security measures.
• Be the Manager on Duty when needed.
• Engage with new customers and build immediate and lasting rapport.
• Storyteller mindset, sharing the details of our unique brand partnerships as well as the details of our products design inspirations and reason for being.
• Maintain expertise on Olu Kai’s product lines, communicate selections that meet customer needs, and stay current on fashion trends.
• Independently problem solve customer issues while maintaining a spirit of Aloha, even in high-stress situations.
• Uphold visual standards and store cleanliness.
• Help with back-of-house duties including receiving, processing product, and re-stock.
• Have a thorough understanding of POS best practices for a seamless consumer experience.
• Be a brand ambassador for Olu Kai and participate in local events and giveback programs.

• Minimum of 1 year of retail or customer service experience, preferably in a leadership or key holder role.
• Ability to consistently hit goals and plans set forth by company and/or management.
• Leadership capabilities to uphold and enforce company policies, procedures, and corporate directives.
• Willingness to be a team player and assist with back-of-house duties as needed.
• Strong interpersonal and communications skills both verbal and written.
• An independent work ethic, excellent time management skills and organizational abilities.
• Positive attitude and high integrity.
• Must be able to lift, carry or move objects weighing up to 30 lbs.

• Employee Discount to all Archipelago brands (Olu Kai, Roark, Melin)
• Comped yearly product from all Archipelago brands
• Flexible work schedule
• Bonus Program eligibility
• Team building events
• Medical, Dental, Vision insurance
• Company paid life Insurance
• 401k and 401k employer matching
• Paid Time Off accrued annually

Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at  Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.