Dishwasher

Golf Shop Merchandiser

Summary: The Golf Shop Merchandiser supports Golf Operations leadership in the day‑to‑day management of the golf shop. This role is responsible for merchandise ordering, receiving, and presentation; maintaining a polished and well‑organized retail environment; and contributing to initiatives that drive sales and profitability. The position also assists with monitoring and coordinating daily play in partnership with the starter team.

Reporting directly to the Head Golf Professional and Director of Golf.

Essential Duties and Responsibilities include the following:

• Support the planning and direction of soft goods retail operations, including meeting with sales representatives and placing merchandise orders
• Design and execute visually appealing merchandise displays to enhance the retail environment and drive sales
• Receive, inspect, tag, and prepare merchandise for display; ensure packing slips align with purchase orders
• Plan, coordinate, and execute retail promotions and sales initiatives
• Assist with periodic physical inventory counts and inventory management processes
• Provide exceptional customer service on the retail floor and over the phone
• Maintain accurate and up-to-date vendor files
• Receive and process deliveries from carriers such as UPS and Fed Ex
• Train Golf staff on retail sales techniques, product knowledge, and applicable warranties
• Support Golf Operations with daily activities including player check‑in, tee‑time management, lesson bookings, and opening/closing procedures
• Assist with leagues and tournaments, including sourcing and purchasing prizes for events
• Communicate effectively and professionally with members, guests, team members, and management
• Adhere to all club policies, procedures, and standards
• Maintain a professional appearance and demeanor that reflects positively on Bear Lakes Country Club
• Perform additional duties as assigned by the Director of Golf Operations

Education and/or

Experience:

Bachelor’s degree preferred with 1‑3 years of related experience; or an associate degree with 3‑5 years of related experience; or 5+ years of relevant experience in golf, retail, or merchandising environments.

Summary: Oversee daily outside golf operations, ensuring that our hospitality services meet the highest standards of guest satisfaction. You will play a crucial role in managing staff, coordinating events, and enhancing the overall guest experience at our facility. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional service.

Essential Duties and Responsibilities include the following:

• Develop and implement various training programs for the outside service staff to ensure they are well‑trained, achieving Service Excellence, and enhancing Member/Guest satisfaction and retention.
• Assist in leading the Outside Golf Operations Employees, including training, supervision, and daily leadership.
• Help golfers by loading bags, cleaning clubs, and preparing them for play, ensuring all their needs are met and questions answered. Offer suggestions on proper golf course etiquette.
• Clean and maintain the staging area, storage area, and golf cart fleet.
• Marshal carts in the staging area and assign them to players, ensuring golf carts are tracked and verified when rented.
• Assist golfers after their round by cleaning clubs, delivering them to their cars as needed, and checking in the golf carts.
• Maintain cleanliness and order in the club storage, cart, and equipment areas.
• Keep the practice areas set up and continually supplied (e.g., range balls) for daily use. Coordinate services with other golf operations staff, such as range attendants, cart attendants, marshals/starters, to ensure seamless and efficient service to Members/Guests. Serve as a role model to all employees by demonstrating the expected behavior and work ethic.
• Perform other duties as assigned or required by the Outside Golf Operations Manager.

Education and/or

Experience:

Associate degree (A.A.) or bachelor’s degree (B.A.) plus two to four years related experience and/or training.

Summary: Provides complete services for…