Shift supervisor, Retail

We’re building a world of health around every individual – shaping a more connected and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through an excellent customer service focus. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management:
  Work effectively with store management and store crews
• Supervise the store’s crew through assigning, directing and following up of all activities
• Effectively communicate information both to and from store management and crews
• Customer Service:
  Assist customers with their questions, problems and complaints, promote CVS customer service culture, handle all customer relations issues in accordance with company policy, maintain customer/patient confidentiality
• Merchandise/Presentation:
  Price merchandise, stock shelves, execute displays and inventory of weekly, promotional, and seasonal merchandise, execute the display and maintenance of off-shelf merchandise, reset departments following POGs

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred But Not Required.

40

Full time

$16.50 - $24.00
Base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package including medical, dental, vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.