Back​/Front Counter Sales

Nextran Truck Centers Back/Front Counter Sales
- West Palm Beach, FL

Are You Looking To Further Develop Your Profession Into a Career? Are You Driven By Opportunity? Nextran Truck Centers Is Hiring!

Our Employees Benefit From

• Career Paths|| Network of 30 Dealerships|| Disability Insurance|| Paid Time Off (2wks 1st year)|| Nextran Paid Life Insurance
• Family Centered Values|| Medical and Dependent Care FSA|| 401(k) Retirement Plan with Match|| Company-Paid Holidays|| EAP
• Great Medical, Dental, & Vision Benefits|| Social Responsibility Opportunities|| 28+ Years of Industry Experience|| Professional Growth

The Counter Part Sales is responsible for selling parts to all customers over the counter, through the shop, or on the phone in a friendly and efficient manner.

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Answer phone calls, providing price quotes and other information.
• Provide and high level of service to internal and external customers.
• Pull and fill orders from stock.
• Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
• Follow up on Back ordered parts.
• Replenishes assigned inventory.
• Assists Outside Sales Representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Issue credit for parts returned, ensuring that the original invoice, or its number is available so that purchase and pricing can be verified.
• Make over the counter and telephone sales, invoice customers, and take payments.
• Assist customers in part selection, provide technical information, and advice.
• Suggest possible add-on items as appropriate.
• Promote sales by telephone, mail, and email.
• Keep counter areas clean and uncluttered.
• Other duties, as assigned.

• 1 year of experience in parts counter sales, or an Associates degree and 1 year of experience in the industry.
• Strong interpersonal and communication skills
• Computer proficiency
• High School Diploma

• Customer Focus
  - Building strong customer relationships and delivering customer-centric solutions
• Instills Trust
  - Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Communicates Effectively
  - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Action oriented
  - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
• Decision quality
  - Making good and timely decisions that keep the organization moving forward